Your use of this Website and/or our services indicates your agreement with the following terms and conditions.
If you do not agree with any of these terms and conditions, kindly refrain from using this Website or our services.
If you are below the legal age of consent in your respective district, you are not permitted to access or use this Website or our services.
You acknowledge and agree that you must be of legal age to purchase any of our products or services available on this Website or otherwise.
By placing an order and/or making a payment, you acknowledge that you have read and understood these terms and conditions. You are also agreeing to be legally bound by these terms and conditions, which constitute the entire agreement between you and Global Elite Publishing.
"Website" refers to all online content on the Global Elite Publishing website pages.
"Customer," "You," "Yours" refers to you and/or any other person submitting an order to Global Elite Publishing on your behalf.
"Company," "We," "Our" refers to Global Elite Publishing, a company registered under the laws of the State.
"Product or Services" refers to all services and products provided by Global Elite Publishing to the customer by his/her order.
"Order" refers to an order via phone or e-mail made by the customer to purchase services or products provided by Global Elite Publishing. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.
It is important that you carefully read and understand the refund policy to have full knowledge of the privileges and limitations governed by the Global Elite Publishing Policy. You must read these Terms and Conditions before submitting any Order and/or payment to this Website. Please take note of the following policies:
We do not accept returns for fulfilled orders because of the customised nature of our products. However, we are committed to ensuring customer satisfaction. If the fulfilled product does not meet the specified requirements at the time of order, we will conduct an internal review and either revise or recreate the content at no additional cost.
Each service package has its revision policy, as outlined in the service description. Revisions are provided within 5 to 10 days after the order enters the "Waiting for Customer Approval" status. The specific revision period depends on the ordered package. After the product has been presented for review, customers can request revisions by contacting their assigned Project Manager to ensure that the original requirements have been met.
We handle refunds on a case-by-case basis and strive to meet customer needs. Refunds will be considered in special cases, such as exceptional reasons or for orders that have not yet been allocated or started at the time of the refund request. Refunds, if processed, will take between 5 to 15 days to reflect on the customer’s end. A processing fee of USD 250 or 5% of the order amount (whichever is higher) will be charged in all cases.
We strive for "On Time Delivery". If we fail to deliver the requested service on time for any reason, a refund will be processed after at least three unsuccessful attempts to contact us. We will require documentary evidence to establish that the late delivery was the company's fault.
Refunds must be requested within 10 days of the initial submission or order delivery, provided that no revisions have been made. Refund requests submitted after this time frame will not be considered.
Prices and discounts for our services are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice. We will not be liable to you or any third party for any changes in pricing, suspension, or discontinuation of the Service.
